CONTACTus

We would love to hear from you! Contact us via the form below or use another contact method.

Other Channels

Need to reach us another way?

Prefer to call us?
(208) 244-5196

Reach us by Email.
pocatello.dispatch@shudl.net

Come in for a visit.
1070 Hiline
Pocatello, ID 83201

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HERE TO SERVE

Hours of Operation

Shudl is committed to serving the Pocatello community. It is open to providing transportation outside of regular business hours provided we are available and the ride has been pre-scheduled. Our dispatch hours of operation are at the right.

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Day	Hours
Sunday	CLOSED
Monday	7:00am - 7:15pm
Tuesday	7:00am - 7:15pm
Wednesday	7:00am - 7:15pm
Thursday	7:00am - 7:15pm
Friday	7:00am - 7:15pm
Saturday	CLOSED

LOCAL

A Small Service Area with a Wide Reach

Our taxi service primarily serves residents of the Pocatello/Chubbuck area, but we are happy to serve residents of surrounding cities based on availability. We regularly travel to Blackfoot, Idaho Falls & American Falls and have even travelled as far as Salt Lake City and Boise.

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Frequently Asked Questions

Have a question about taxi rides with Shudl? Search our frequently asked questions for your ride answer or ask a question below.

How do I schedule a ride paid for by Medicaid?

Medicaid has a great program that allows members to get completely free transportation to and from medical related needs. That would include taxi rides to doctors appointments, walk-in appointments, drug treatment classes and even trips to the pharmacy.

Just call our partner MTM to ask them about getting rides: 1 (877) 503-1261.

You can also view their website for more information: https://www.mtm-inc.net/idaho/

How do I setup a free ShudlPass Account?

Just fill out this form! It usually take 24 hours to process, but if you are in a rush give us a call, we can do it over the phone in just a few minutes.

I want to ride with Shudl. Can I request that when I call MTM

Yes! While they are not required to fulfill that request, they are supposed to make every effort to make sure that you have access to Shudl services as requested. If you have any trouble please call us. Sometimes you have to speak their language to get things done.

Will Medicaid pay for rides to other cities?

Yes! Any taxi ride less than 100 miles is easily scheduled. Anything over 100 miles requires prior authorization from the referring doctor. Please let us know if this is your situation so we can help you with any extra steps.

Note: We suggest beginning to schedule these rides at least 2 weeks in advance and checking in with MTM regularly to ensure that everything is still on track.

Do you still have questions?

Our experts are available to answer any question you might have.